Your Step-by-Step Guide to Wedding Dress Preservation

We understand you're curious about the process. While every package includes an instruction manual, we want to provide a clear overview beforehand, addressing any additional questions you may have. Our goal is to make your experience as smooth and enjoyable as possible. If any questions remain unanswered, please don't hesitate to email us at info@happilyeverafterpreservation.com.

1. Order Your Preservation Kit

Happily Ever After Preservation offers a range of services, including:

• Wedding Dress Cleaning + Preservation
• Add Accessories
• Wedding Dress Clean Only Service
• Add-on Shipping Insurance
• Wedding Dress Cleaning + Preservation with Accessories Box
• Memory Box Cleaning & Preservation

Simply add your desired services to your cart and place your order. Your preservation kit should arrive within 3-5 business days.

2. Open the Package

You'll receive a white bag containing everything you need:

• A Plastic Bag
• 20x40x10 Shipping Carton
• Gown Details Form

If anything is missing, please contact our customer service team.

3. Complete the Gown Details Form

This form is crucial for us to identify your dress and accessories, as well as understand any specific cleaning needs. Please ensure it's filled out and returned with your gown.

4. Package Your Dress & Accessories

Carefully place your dress and accessories in the plastic bag and seal it. Then, place the sealed bag inside the cardboard box. Securely tape the box and attach the provided mailer sticker.

5. Drop Off at Your Local FedEx Location

The final step is to drop off your package at any FedEx location. Expect your beautifully preserved gown back in 3-4 weeks. Please note:

• Signature Required: We require a signature upon delivery for the safety of your gown. Please ensure someone is available to sign.
• Address Change: If you need to change the return shipping address, please contact us. We recommend using a business address if possible.

Gown Details Form - Common Questions

• "Date Purchased": This refers to the approximate year your dress was purchased, helping us determine the best cleaning method.
• "Fabric Type": Check the inner lining or designer tag for a care label. If unsure, our experts will do their best to identify the fabric.
• "Internal Use" Section: Please leave this blank; it's for our team to complete.
• Lost Paperwork: We can resend any paperwork or shipping labels, even the entire mailer kit. Just contact us or visit the FAQ page.

Still Have Questions?

We're here to help! Feel free to use the text service in the bottom right corner of our website. You can even send photos for a free gown evaluation. We look forward to hearing from you!